Privacy Policy

We may collect information about you in various ways:

Personal Data: When you fill out a contact form or request a quote, we collect:

• Name and email address
• Company name and job title
• Phone number (optional)
• Message content and marketing preferences

Automatically Collected Data: When you visit our website, we automatically collect:

• IP address and browser type
• Pages visited and time spent
• Referring website
• Device information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you marketing communications (with your consent)
• Improve our website and services
• Analyze website traffic and user behavior
• Comply with legal obligations

We use cookies and similar tracking technologies. Our cookie banner lets you control your preferences at any time via the "Cookies" link in the footer.

Cookie categories:

• Essential cookies: Required for website functionality (always active)
• Analytics cookies (legitimate interest): Help us understand how visitors use our site (Google Analytics, Hotjar). Active by default; you can opt out at any time
• Marketing cookies (consent required): Used to measure advertising performance (Meta Pixel, Google Ads, Reddit Pixel). Only activated with your explicit consent

Consent Mode: We implement Google Consent Mode V2 to ensure that tracking respects your preferences. When you refuse cookies, analytics data is anonymized and marketing tracking is fully disabled.

We use the following third-party services that may collect data:

Analytics (legitimate interest):

• Google Analytics (GA4): Website traffic analysis and user behavior - Data retained for 26 months
• Google Tag Manager: Technical management of tracking scripts - Does not collect personal data itself
• Hotjar: Session recordings and heatmaps to improve user experience - Data anonymized by default

Advertising (consent required):

• Meta Pixel (Facebook): Conversion tracking and audience building for Meta advertising campaigns
• Google Ads: Conversion tracking and remarketing for Google Search and Display campaigns
• Reddit Pixel: Conversion tracking and audience building for Reddit advertising campaigns

Payment (performance of a contract):

• Revolut: Card payment processing for MyDigipal Academy purchases. Card details are entered on Revolut's secure payment page and are never stored by MyDigipal

Social media:

• LinkedIn: Social media presence and content sharing

Each service has its own privacy policy. We have Data Processing Agreements in place with Google and Meta as required by GDPR.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, typically:

• Contact form submissions: 3 years
• Marketing preferences: Until you unsubscribe
• Analytics data: 26 months

If you are in the European Union, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data
• Restriction: Limit how we use your data
• Portability: Receive your data in a portable format
• Object: Object to processing of your data

To exercise these rights, please use our contact form at mydigipal.com/en/contact or email us at paul@mydigipal.com.

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL/TLS encryption for data in transit
• Secure hosting infrastructure
• Limited access to personal data

Your data may be transferred to and processed in countries outside your country of residence, including the United States and Canada. We ensure appropriate safeguards are in place for such transfers.

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

If you have questions about this Privacy Policy or our data practices, please contact us via our contact form at mydigipal.com/en/contact.

MyDigipal LTD
Nightingale Lane, SW12 8AQ London, United Kingdom