Privacy Policy
Last updated: December 2024
MyDigipal LTD ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mydigipal.com.
1. Information We Collect
We may collect information about you in various ways:
**Personal Data**: When you fill out a contact form or request a quote, we collect:
- Name and email address
- Company name and job title
- Phone number (optional)
- Message content and marketing preferences
**Automatically Collected Data**: When you visit our website, we automatically collect:
- IP address and browser type
- Pages visited and time spent
- Referring website
- Device information
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Send you marketing communications (with your consent)
- Improve our website and services
- Analyze website traffic and user behavior
- Comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences
- Analyze website traffic (Google Analytics)
- Provide personalized content
You can control cookies through your browser settings. Note that disabling cookies may affect your experience on our website.
4. Third-Party Services
We use the following third-party services that may collect data:
- **Google Analytics**: For website traffic analysis
- **Google Tag Manager**: For managing tracking scripts
- **LinkedIn**: For social media integration
These services have their own privacy policies governing the use of your information.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, typically:
- Contact form submissions: 3 years
- Marketing preferences: Until you unsubscribe
- Analytics data: 26 months
6. Your Rights (GDPR)
If you are in the European Union, you have the right to:
- **Access**: Request a copy of your personal data
- **Rectification**: Correct inaccurate data
- **Erasure**: Request deletion of your data
- **Restriction**: Limit how we use your data
- **Portability**: Receive your data in a portable format
- **Object**: Object to processing of your data
To exercise these rights, please use our contact form at mydigipal.com/en/contact or email us at paul@mydigipal.com.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- SSL/TLS encryption for data in transit
- Secure hosting infrastructure
- Limited access to personal data
8. International Transfers
Your data may be transferred to and processed in countries outside your country of residence, including the United States and Canada. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us via our contact form at mydigipal.com/en/contact.
**MyDigipal LTD**
Nightingale Lane, SW12 8AQ London, United Kingdom