Why Training Your Team on Using AI Is a Priority Today
We’ve entered a new era. AI isn’t coming, it’s already here. And it’s not going away.
The companies that embrace this shift gain a critical edge. They save time. Reduce errors. Move faster. But tools alone don’t drive transformation. People do.
What Employees Can Do with AI: Use Cases That Matter
- Marketing & Comms: Write LinkedIn posts, summarise reports, localise content, create first drafts
- Retail & Customer Care: Respond to FAQs, summarise feedback, generate call scripts
- HR & Legal: Draft job ads, summarise CVs, rephrase legal clauses
- Finance & Operations: Clean up Excel data, check formulas, generate dashboards
The CRAFT Method for Better Prompting
- C – Context: What’s the situation or background?
- R – Role: Who is the AI supposed to act as?
- A – Action: What do you want it to do?
- F – Format: What should the output look like?
- T – Tone: How should it sound?
Example: “You work in a healthcare company as a recruitment specialist. Write a job ad for a marketing analyst. Make it concise and friendly, formatted as a LinkedIn post.”
Building an Internal AI Council
Every AI-literate company needs a team responsible for developing more complex, custom solutions. Their role is to go beyond prompting and experiment with advanced integrations: API connections, autonomous agents, workflow automation.
From AI Training to Long-Term Impact
Adoption sticks when employees feel confident. When they’re given the right guardrails—and the freedom to explore.
